Question 1

What age group is your playgroup for?

Accepted Answer

All children aged under five years! We have toys and areas suitable for both babies and preschoolers.

Question 2

What times are the sessions?

Accepted Answer

Our sessions run during the school term on Monday, Tuesday and Wednesday between 9.00am - 1.00pm and on Thursday and Friday afternoons 12.30pm - 4.30pm. Pop in any time that suits you during this time slot.

Question 3

Can I visit before enrolling?

Accepted Answer

Yes, we love having visitors! You are welcome to have a free trial visit to check out our playgroup on any weekday that suits you (excluding the school holidays). It’s a good idea to send us an email first so we know to look out for you. When you visit, please introduce yourself to the supervisor and sign-in on the register. We recommend visiting between 10.00am - 12.00pm to ensure other families will be on site to greet you and show you around.

Question 4

What is the cost?

Accepted Answer

It depends on the age of your child and how many children. Children aged under 1 year are FREE and a term membership starts from $30.00 for 1 x child (aged 1 year and over) attending with a parent. Bonus: If you volunteer as a supervisor or committee member your term fees are FREE! You can find more information on pricing when you enrol here:

Question 5

Do we have to stay for the whole session?

Accepted Answer

Nope! You can come at any time between 9.00am to 1.00pm (or 12.30pm-4.30pm on Thursdays only) and stay for as long or as little time as you want.

Question 6

How can I enrol?

Accepted Answer

Yay, we are excited to have you join! Head over to our enrolments website here:

Question 7

It is my first time coming to Playgroup! What do I need to know?

Accepted Answer

Woohoo! Welcome. It’s often best to aim to arrive after 10am for your first session to ensure other families will be on site to greet you and show you around. Our playgroup is run by parents who volunteer their time to help out. We have a relaxed environment and want you to feel right at home!

Question 8

I am the first person to arrive and everything is locked up! What should I do?

Accepted Answer

The early bird gets… to unlock! If you are the first person to arrive you can pick up the key (email us or ask your supervisor for the location) and unlock the facilities. Please leave the key on the hook inside to the left of the main door. You can also get the sign-in register out from the wall pocket by the entrance.

Question 9

I am the last person to leave! What should I do?

Accepted Answer

Please return the sign-in register to the wall pocket by the entrance, make sure the toys are away, the heat pump and lights are off, windows are closed and everything is in a clean and tidy condition for the next day’s session. Please lock up behind you and return the key (email us or ask your supervisor for the key location).

Question 10

Are you open during the school holidays?

Accepted Answer

Unfortunately, no. We use this time for indoor and outdoor maintenance and repairs, reorganising and extra tidying tasks.

Question 11

Can I drop off my child at the session?

Accepted Answer

Sorry, no. All children are required to be supervised throughout the session by a parent or caregiver. Our playgroup is an opportunity for you to meet and chat with local families, play and explore with your child!

Question 12

I want to come more often - can I enrol for multiple days a week?

Accepted Answer

We’d love to see more of you! By enrolling for one day, you may attend as many other weekdays as you wish. There’s no need to change your enrolment. Please remember to sign in for all the sessions you attend.

Question 13

I enrolled for one day but I’m now busy that day - can I swap my enrolment to another day?

Accepted Answer

There’s no need to change your enrolment. By enrolling for one day, you may attend as many times as you wish during the week. Please remember to sign in on the register for any sessions that you do attend! You can always send us an email to let us know if you change the main day you attend - that way, we can include you in any comms that may apply to that day.

Question 14

Can I hire out your playgroup?

Accepted Answer

Absolutely. Our facilities are very popular to hire for birthday parties! You can find more details here:

Question 15

Can I volunteer for playgroup?

Accepted Answer

Yes please!!! Our playgroup relies on volunteers to function. We have volunteer supervisors for each weekday session and volunteers on our committee. We will welcome you with open arms and are always in need of more members on the committee. Please get in touch if you are interested and email: playgroupkhandallah@gmail.com

Question 16

How can I donate to playgroup?

Accepted Answer

Thank you so much! We appreciate any extra financial support. You can find our details to donate online here:

FAQs

Frequently Asked Questions